Tracking

A memorable post-purchase experience

98% of shoppers say that delivery impacts their opinion of a brand. Easily create a post-purchase experience that's unique to your brand. Turn one-time buyers into loyal customers. Increase your sales.

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“Using Bigblue's tracking e-mails, we reduced in half From Future's support tickets”

Photo Jordan Bouaziz, CMO From Future

Jordan Bouaziz

CMO at From Future

Build loyalty by setting up branded emails

Our tracking emails have an average open rate of 74%, far higher than regular email marketing.

Use this unique opportunity to showcase your brand and let buyers dive into your universe.

It only takes a few clicks. No coding is required!

Include marketing campaigns to sell more

We made it really simple to leverage your post-purchase experience to generate more sales.

Add marketing banners to your tracking emails. Offer promo-codes, introduce your referral program or present your new collection!

Reduce your support contact rate thanks to precise order information

Our emails highlight the most important information at each step of the delivery journey.

Your customers are reassured and your support can breathe.

Bigblue e-commerce logistics dashboard showing analytics on buyer delivery satisfactionBigblue e-commerce logistics dashboard showing analytics on buyer delivery satisfaction

Track customer satisfaction

A poor delivery experience can break the trust clients have in your brand. Bigblue allows you to measure buyer satisfaction, and alerts you immediately if there is a problem.

Our average delivery satisfaction is 94,3% (vs. 77% e-commerce average).