The round was led by Runa Capital with LPV as the secondary lead investor and additional participation from existing investor Samaipata. Bigblue provides customers with prime-like deliveries, branded tracking emails and a dedicated returns portal to enable a superior experience.
E-commerce giants like Amazon and Zalando have invested billions in software and infrastructure to provide the best experience for their customers, but these solutions are only optimised for their own businesses. To sell effectively, e-commerce brands search for the solutions tailored specifically to their needs — Bigblue offers an all-in-one platform optimised for each independent brand and helps companies selling online deliver the best and most unique customer experience.
Bigblue provides shipping automation, transport optimisation, branded post-purchase communications, and more. The company operates an intelligent European warehouse and carrier network that uses AI to pick the best shipping method for each shipment and ensure fast and green fulfilment. With Bigblue, brands can even add a personalised insert to their packages, customise their packaging, or tell their story in shipping notifications.
Bigblue already has more than 300 client brands, and in 2022 will ship 4 million parcels from 3 different countries. All Bigblue services are included in a single cost, and the company has native integrations with Shopify and other leading e-commerce platforms — they allow sellers to create an account in minutes, send inventory into the Bigblue network, and start selling with fast, branded fulfilment in as little as one week.
“Powering independent brands in France since 2018, Bigblue does not simply offer a fulfilment solution that matches Amazon standards – we aim to make it easy for brands to grow online”, says Tim Dumain, co-founder at Bigblue. “With this new round we will support scaling service offerings for Bigblue’s growing base of online merchants, fuel hiring efforts, and continue to position the company as the leader in the D2C fulfilment space.”
“Runa Capital sees Bigblue as a crucial part of the online merchants’ tech stack and believes that the e-commerce market will continue to grow at an impressive pace in the future. We’re confident the team has everything to become the European leader in e-commerce fulfilment,” says Dmitry Chikhachev, General Partner at Runa Capital. “We appreciate the potential of the platform, and are happy to support the team on its way to success”.
With its new program Fast Tags, Bigblue helps brands to reduce their marketing costs: it automatically pushes eligible buyers a 98% accurate 1-day delivery time along their purchase journey. Early adopters have seen a significant increase of 20-40% in conversion, saving them substantial amounts in acquisition costs.
Since its inception, Bigblue has been committed to making logistics greener, helping brands move towards sustainability. This becomes relevant since 85% of people globally prefer to buy from sustainable brands, and logistics has a key role to play in improving the environmental impact of e-commerce. Bigblue works hand-in-hand with its merchants to match with their expectations in sustainability: its proprietary technology optimises transport routes and truck filling, reducing carbon emissions by 25%. In addition, parcels are delivered via cargo bikes and electric vehicles in major cities, all packaging is plastic-free and recyclable, and the company’s warehouses are Ecocert certified.
With the 15 million funding, Bigblue plans to hire 100 new people over the next 12 months in sales, marketing and operations, and triple its engineering staff. The start-up opened its first international office in Madrid in January and will expand to the rest of Europe over the next 12 months. This European expansion comes with ambitious goals: the team plans to expand low-carbon 1-day delivery to all of Western Europe, help national brands to become European, by supporting them in their internationalisation, continue to improve the post-shopping experience and extend its Fast Tag Program to help more brands get rid of overwhelming acquisition costs.
Bigblue is an order fulfilment platform that enables e-commerce merchants to offer the ultimate delivery experience to their customers – thereby helping merchants increase sales and maximize return on ad spend. The Paris-based company operates an intelligent European warehouse and carrier network that uses AI to pick the best shipping method for each shipment and ensure fast and green fulfillment. All Bigblue services are included in a single cost so sellers know exactly what they will pay on day one. The company has native integrations with Shopify and other leading e-commerce platforms, allowing sellers to create an account in minutes, send inventory into the Bigblue network, and start selling with fast, branded fulfillment in as little as one week. Bigblue already has 300 client brands. For more information, visit https://bigblue.co/.
Runa Capital was launched in 2010 by the founders of Acronis, Parallels, and Acumatica, and has since become a leading global VC firm. Runa Capital is currently investing from Fund III, which focuses on early-stage investments in deep tech including quantum technologies and cloud infrastructure as well as SaaS, including vertical solutions for the healthcare, finance, and education industries. Runa Capital has invested in more than 80 companies across Europe and North America to date, including Mambu, Smava, Nginx, MariaDB, Brainly, Acumatica, and others. For more information, visit www.runacap.com
La Poste Ventures is the Corporate Venture Capital of La Poste Group, endowed with 50 million euros, based in Paris and operated by XAnge. La Poste Ventures is involved in Seed and Series A fundraising, investing amounts of 300,000 to 3 million euros. His investment thesis focuses on strategic sectors for La Poste, in particular SaaS, transport and logistics, health, ecological transition and the circular economy.
XAnge is an early-stage investment fund with 600 million euros under management, based in Paris and Munich. Its investment team supports European entrepreneurs who aim to change everyday life through technology, by investing amounts of 500,000 to 10 million euros from the start-up phase. With an investment thesis centered on bringing technologies to as many people as possible, XAnge invests in the deeptech, healthcare, fintech, SaaS and e-commerce sectors. XAnge has, for example, supported Lydia (Finance), Welcome to the Jungle (Human Resources), Believe (Music), MrSpex (eCommerce) and Ledger (cryptocurrencies). XAnge operates the La Poste Ventures fund alongside La Poste experts.