BigCommerce fulfilment strategy for your online store

Efficient order fulfilment is the key to your online store’s growth. Delays and errors can frustrate customers and send them elsewhere.

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If you are using BigCommerce to manage your e-commerce, read on!

This guide dives into BigCommerce fulfilment and the benefits of partnering with a Third Party Logistics (3PL) provider like Bigblue. Learn how to create a seamless experience for your customers, ultimately boosting conversions and fostering brand loyalty.

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1. 4 BigCommerce fulfilment options 

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BigCommerce, a leading e-commerce platform, powers over 44,669 online stores (as of Q1 2024, Storeleads).

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It offers comprehensive features like store creation, SEO, hosting, marketing, and payment processing, catering to businesses of all sizes.

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BigCommerce offers a variety of fulfilment options to its users, including:

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• Self-fulfilment: This is where the merchant handles all aspects of order fulfilment themselves, including picking, packing, and shipping orders.
• Fulfilment by Amazon (FBA): This allows merchants to leverage Amazon's fulfilment network to store, pick, pack, and ship their products.
• Dropshipping: This is where the merchant partners with a dropshipping supplier who stores, packs, and ships orders directly to the customer.
• 3PL providers: They offer a variety of fulfilment services, such as warehousing, picking, packing, shipping, and returns processing.

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2. Why choose a 3PL for your BigCommerce store?

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Elevate your business efficiency by outsourcing your fulfilment to a 3PL. 

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Effortlessly handling order fulfilment, inventory management, and return logistics, they also secure optimal shipping costs.

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<sub>Bigblue Tips

Get the best delivery deals and options for your customers! At Bigblue, we partner with over 20 leading European carriers like Colissimo, Royal Mail, and Correos.
Plus, our smart carrier selection selects the most cost-effective and high-quality delivery option based on your customer's location.</sub>

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This translates to significant time savings, reduced errors, and faster processing, ultimately leading to happier customers and a seamless path to scaling your business. 

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Real-time inventory visibility ensures you never miss a sale and eliminates stockouts, keeping your operations running smoothly and efficiently.

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Here's why a 3PL goes beyond just logistics:

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• Enhanced efficiency: 3PLs handle warehousing, picking, packing, and shipping, freeing you to focus on core business activities. Their infrastructure scales with your business, ensuring smooth operations during peak seasons.‍
• Reduced costs: Leverage economies of scale and bulk shipping rates negotiated by 3PLs, potentially reducing your costs. Avoid overhead associated with maintaining your own warehouse and staff.‍
• Improved customer satisfaction: Enjoy faster delivery times with strategically located fulfilment centres. Minimise errors and provide real-time order tracking information with most 3PLs, leading to a superior customer experience.

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3. Bigblue: Your trusted BigCommerce fulfilment company

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Bigblue integrates seamlessly with BigCommerce, handling your order management and shipping from start to finish.

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Here's what Bigblue offers:

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• Fulfilment expertise: Stay ahead of the curve with our up-to-date knowledge and efficient fulfilment solutions.
• Advanced technology: We built our Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) for streamlined operations and accuracy.
• CX Tools: Empower your customers with real-time order tracking and a printerless return portal. Foster loyalty through personalised post-purchase communication (emails and landing pages) and actively collect feedback to continuously improve the customer experience.

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3.1 How to connect your BigCommerce website to the Bigblue application in 3 steps:

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1. Open the Shop Integrations tab and select BigCommerce.
2. Log in to your BigCommerce account and install the Bigblue app.
3. Test the integration by placing a test order.

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And that’s it! You are now ready to enjoy simple and fast fulfilment with Bigblue!

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Don't let fulfilment delays hurt your online store's success. BigCommerce offers a variety of fulfilment options, but partnering with a 3PL provider like Bigblue can be the key to efficient order processing, reduced errors, and happier customers. 

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By outsourcing your fulfilment operations, you can focus on running your business while Bigblue handles the logistics, ultimately boosting conversions and fostering brand loyalty.

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Ready to take your BigCommerce store to the next level? 

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